Phoenix Wire Cloth, Inc. (“Phoenix”), a leading manufacturer/distributor of woven and welded wire mesh and wire cloth materials, robotic guarding, and industrial tool cribbing, respects the privacy of our customers and visitors to our website and accordingly has adopted online privacy policies. Phoenix may change or revise these policies at any time. The changes or revisions will be reflected on the website at this location. If you have any questions or comments about these policies, please contact us by phone or email.
Phoenix collects information on website visitors who request information about our products or services and during the checkout process on our store. This information may be used for Phoenix marketing purposes. In addition, Phoenix uses cookies. A cookie is a piece of information that is sent from a web server to a user’s browser and stored there for future access by the server to allow the server to customize web information. It may be possible to disable cookies on your computer.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. If you leave a comment (or product review), the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service (spam detection) to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
While you visit our store we’ll also use cookies to track the products you view and to keep track of your shopping cart contents.
Our Customers who buy materials from us provide information about themselves, including names, business names, addresses, emails and/or telephone numbers. Phoenix does not make its Customer list available to any outside companies. Information provided by customers is used strictly for its intended purpose and will not be shared with any other outside agencies, organizations, or individuals without the customer’s permission.
For users that register on our website (if any), we also store the personal information they provide in their user profile (name, address, email, phone number, and optional user names and passwords). We will use this information to populate the checkout page for future orders. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you have an account on this site, or have left comments (or product reviews), you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7+ years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
In order to better reach our customers, we use Google Site Analytics and Bing Webmaster Tools. We recommend you familiarize yourself with the privacy policies of Google (https://policies.google.com/privacy?hl=en-US) and Microsoft (https://privacy.microsoft.com/en-us/privacystatement).
We DO NOT share customer identification or website use information with any persons or companies outside our organization, and we DO NOT sell or otherwise make this information available to third parties for sales or marketing purposes.
There may be links on the Phoenix Website that direct visitors to outside websites. The privacy and security policies and practices of these websites are beyond our control, and we advise our users to take appropriate measures to protect themselves when entering or browsing other websites.